Shipping & Delivery
We ship worldwide from Europe and Thailand with delivery times averaging at 5 - 10 business days upon dispatch .
Returns, Replacements and Refunds
Windy Boxing will look at each individual claim for a refund on its own merit. If you are not satisfied with your purchase, please contact Windy Boxing . Our policy is that should you wish to return your purchased then you must do so with the original receipt and original packaging within 7 calendar days of purchase.
All items returned to Windy Boxing must be in a saleable condition, in the original packaging.
All items returned are subject to inspection prior to any refund being issued.
No product returns or exchanges will be accepted without a Windy Boxing issued authorization number [RMA] -- shipments without an authorization number will be refused. Buyers are to ship their product via a method that provides a tracking number and a signature upon delivery. If a Windy Boxing representative does not sign accepting receipt of a package, Windy Boxing accepts no liability for a buyers package or any lost product. If a buyer sends a purchased product to Windy Boxing without following these guidelines, Windy Boxing retains the sole right to refuse delivery of such return or deny credit. With the exception of the defective unit exchange and unopened package [within 7 days] return policies stated above.
Please Note: Requests for refunds must be received in writing and may take up to 28 days to process upon authorization from our accounts department.
Ordering
You can purchase our products via our web store
Note: Purchases are subject to stock availability. If we are out of stock or have a delay with processing your order within our time frames highlighted in the Shipping & Delivery section we will contact you within 5 business days to inform you.
Please contact Windy Boxing should you require further information on ordering.
Payment
Payment can be made through our webstore by PayPal Express or Debit/Credit Card.
Viewing Orders
At anytime once you have made your purchase you can keep track of its progress via your account.
N.B In order to view your order status you must have set up your account.
Updating Account Information
You can update your account information by logging in to your account and edit the information you wish to change.
Call Center
We have 3 Call Centers located in the United States (323) 522-4683, United Kingdom (020) 3286 4673 and Australia (02) 8006 4663. Each call center is open respectfully to their time zone from 11am - 6pm. Please feel free to call us our friend staff are on hand to help you.
Windy Boxing aims to answer all emails sent to us within 3-5 working days. If the matter is urgent please use our Live Help or Call Us.
Promotions and special offers
Promotion / Special offers apply while stocks last.
Each promotional code is valid for one use per customer.
All promotions / special offer are subject to change by Windy Boxing without any prior notice.



